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We understand that the memorial process is complicated & you may have questions. Reach us by phone, email or live chat – we’re here and happy to help.
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〒116-0013 東京都荒川区西日暮里二丁目25－１ステーションガーデンタワー813号室
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Call: 03-6794-1800
Email: [email protected]
Email: [email protected]
Working hours
Mon - Fri: 08:30 - 20:00
Sat & Sun: 09:30 - 21:30
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Frequently Asked Questions
Yes we do. If you don’t see your country in the scroll down at checkout, please call our dedicated in-house customer care team at+81- 03 6794 1800. We genuinely care about our customers and we will make sure to assist you in that matter. Please note that you would be in charge of the shipping charges.
Our orders with standard ground shipping are typically shipped within 1-2 business days unless noted otherwise in our products description. All non-engraved expedited orders will ship same day if placed before 2 PM CT. All engraved expedited orders will ship within 1 business day. Please note, we do not ship on federal/national holidays.
For less quantity we will use air shipping. The Worldwide Air delivery in 3-7 business days. For batch order we will use sea shipping.The Sea delivery in 30-45 business days approximately.